RETURN POLICY

We are able to return the items if:

-You have received an incorrect item /a faulty item in your order

We are NOT able to return the items if:

- You are unsatisfied with the size, colour , quality, material and fitting.

- Sale items are not returnable

- You have placed the wrong order for items

- We will not responsible for the resend postage /products if the customers are not able to receive the parcel for the own mistake such as wrong recipients address, you aren't available when your parcel is delivered.

- Sizes and measurements are available for all items.Please check the size and item information carefully before purchase the items. If you have any question about the items, please feel to free to contact us at info@gleecloset.com

Notes: Returns are accepted on merchandise within 3 days of receipt for domestic (Hong Kong) orders and 21 days for international orders.

All items return must be in in their original condition, HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached, including the main item together with the original package. For example, shoes are to be returned along with the original shoe box. We reserve the right for rejecting any return which is not in their original condition.

Shipping and handling and customs charges are non-refundable

When returning any items using the freepost label, please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed.

Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you will see depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, Please remind that there might be about 1-2cm difference. however we do make every effort to ensure they are as accurate as possible. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mispublished including prices and promotions.

Prices are subject to change without notice.

Goods are subject to availability. As there is a delay between the time when an order is placed and the time when an order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

Size Guide